Getting Support from Tydy
If you're having trouble with access to Tydy
Upon coming across any issues in the login process or the Tydy platform or application you can send us an email at <support@tydy.it> with your email address and domain name or simply forward your invitation email to us highlighting the issue with relevant screenshots if needed and the team will help you access the platform shortly.
Related Articles
Standard Support Process
The Tydy Support team works in conjunction with your company's internal IT/Support team. Here is how our Standard Support process works. To get help from Tydy Support, your internal team (pre-assigned contacts) can email support(at)tydy.it. Coming ...
Internal Support at your Company
While the Tydy will support your internal business/IT teams through support channels, we recommend the following to reduce the reliance on Tydy's support: Internal Support An internal ‘support or help email’ is critical to have to allow anyone using ...
Logging into Tydy
Welcome to Tydy! We're excited to have you on board. To make your onboarding experience seamless, here's a quick guide on how to log in and set up your Tydy Check Your Invitation Email: If you haven't received an invitation email, please check your ...
Customer Experience Rating for Enhanced Support Service
At Tydy, our mission is to ensure you feel genuinely valued, appreciated, and deeply understood, establishing a profound emotional connection that transcends mere transactions. Positive feedback and constructive criticism form a crucial feedback ...
Completing Tydy forms by sharing Requested Information.
At your dashboard you can find a demo form also known as Employee Application Form , this is the authorization form to collect certain information from the employee which records the key moments of employee journey. With Tydy, by filling the form ...
Track your Employees
Your insights dashboard empowers you with real-time data about what's happening with employees at different stages in their journey and how they are being engaged on the platform