Getting Support from Tydy

Getting Support from Tydy


If you're having trouble with access to Tydy


Upon coming across any issues in the login process or the Tydy platform or application you can send us an email at <support@tydy.it> with your email address and domain name or simply forward your invitation email to us highlighting the issue with relevant screenshots if needed and the team will help you access the platform shortly.




    • Related Articles

    • Standard Support Process

      The Tydy Support team works in conjunction with your company's internal IT/Support team. Here is how our Standard Support process works. To get help from Tydy Support, your internal team (pre-assigned contacts) can email support(at)tydy.it. Coming ...
    • Create a Support Request

      Please email support@tydy.it with your official company email and our team will get back to you based on your request.
    • Internal Support at your company

      While the Tydy will support your internal business/IT teams through support channels, we recommend the following to reduce the reliance on Tydy's support: Internal Support An internal ‘support or help email’ is critical to have to allow anyone using ...
    • Logging into Tydy

      Once you accept the offer you will receive an invitation email , open your Tydy invite email and read through it once done select “ Join the Company”. It is suggested to check your spam filter or junk mail folder for the invitation email. After ...
    • Completing Tydy forms by sharing Requested Information.

      At your dashboard you can find a demo form also known as Employee Application Form , this is the authorization form to collect certain information from the employee which records the key moments of employee journey. With Tydy, by filling the form ...