Create a Support Request

Create a Support Request

Please email with your official company email and our team will get back to you based on your request.

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    • Standard Support Process

      The Tydy Support team works in conjunction with your company's internal IT/Support team. Here is how our Standard Support process works. To get help from Tydy Support, your internal team (pre-assigned contacts) can email support(at) Coming ...
    • Getting Support from Tydy

      If you're having trouble with access to Tydy Upon coming across any issues in the login process or the Tydy platform or application you can send us an email at <> with your email address and domain name or simply forward your ...
    • Internal Support at your company

      While the Tydy will support your internal business/IT teams through support channels, we recommend the following to reduce the reliance on Tydy's support: Internal Support An internal ‘support or help email’ is critical to have to allow anyone using ...
    • Create a New Personalized Journey

      After you select Journeys tab below insights ,moving forward select Create new tab as shown below, you will come across a box asking for the journey name and its trigger time, You can give your journey a Specific name and the Event Triggers for it to ...
    • Submit a Change Request

      Coming soon