Create a Support Request

Create a Support Request

Please email support@tydy.it with your official company email and our team will get back to you based on your request.

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    • Standard Support Process

      The Tydy Support team works in conjunction with your company's internal IT/Support team. Here is how our Standard Support process works. To get help from Tydy Support, your internal team (pre-assigned contacts) can email support(at)tydy.it. Coming ...
    • Getting support from Tydy

      If you're having trouble with access to Tydy. For any issues during the login process, send us an email at <support@tydy.it> with your email address and domain name or simply forward your invitation email to us highlighting the issue and we will help ...
    • Internal Support at your company

      While the Tydy will support your internal business/IT teams through support channels, we recommend the following to reduce the reliance on Tydy's support: Internal Support An internal ‘support or help email’ is critical to have to allow anyone using ...
    • Submit a Change Request

      Coming soon
    • FAQs for Admins (HR, IT, Operations)

      How many languages is Tydy available in? Currently, Tydy has three languages that are, English, French, and Russian.   How many countries are you operating in as of now? We are currently operational in 46 countries and still growing.   How do I ...