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2023 Holiday Schedule
Here is a list of Upcoming Holidays which are considered Non-Business days for our team. The Tydy Support team will only provide Limited Support during these Non-Business days. *Limited Support will only include support for critical issues that are ...
How Can I help you ?
We have a self help guide in the form of questions and answers for New Hires as well as Admin (HR, IT Team) How May I help you Today ?Help Centre ( New Hires ) : https://help.tydy.co/portal/en/kb/articles/faq-s-for-new-hires Help Centre (Admin HR, ...
Scheduled downtime
Please refer to this to review the scheduled downtime schedule for the next 2 weeks. **No upcoming scheduled downtime
Standard Support Process
The Tydy Support team works in conjunction with your company's internal IT/Support team. Here is how our Standard Support process works. To get help from Tydy Support, your internal team (pre-assigned contacts) can email support(at)tydy.it. Coming ...
Internal Support at your company
While the Tydy will support your internal business/IT teams through support channels, we recommend the following to reduce the reliance on Tydy's support: Internal Support An internal ‘support or help email’ is critical to have to allow anyone using ...