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2023 Holiday Schedule
Here is a list of Upcoming Holidays which are considered Non-Business days for our team. The Tydy Support team will only provide Limited Support during these Non-Business days. *Limited Support will only include support for critical issues that are ...
Scheduled downtime
Please refer to this to review the scheduled downtime schedule for the next 2 weeks. **No upcoming scheduled downtime
Standard Support Process
The Tydy Support team works in conjunction with your company's internal IT/Support team. Here is how our Standard Support process works. To get help from Tydy Support, your internal team (pre-assigned contacts) can email support(at)tydy.it. Coming ...
Internal Support at your company
While the Tydy will support your internal business/IT teams through support channels, we recommend the following to reduce the reliance on Tydy's support: Internal Support An internal ‘support or help email’ is critical to have to allow anyone using ...
Logging into Tydy
Once you accept the offer you will receive an invitation email , open your Tydy invite email and read through it once done select “ Join the Company”. It is suggested to check your spam filter or junk mail folder for the invitation email. After ...