Tydy Support Hub
All Categories The Vendor Hub: For external vendors

The Vendor Hub for verification vendors is a tool that helps all 3rd party vendors easily view, manage and complete verification checks for their customers.‌Vendors...

published on March 11, 2021

Are you a Vendor Admin?A Vendor Admin needs to be added to the platform by the company’s internal teamAre you a Vendor Agent?A Vendor Agent...

published on March 11, 2021

These are the sections that make up the Vendor Hub for Vendor Admins.OverviewGet a summarized view of all the cases and agents that are being...

published on March 11, 2021

Selecting '+ Add New Agent' allows you to add a new Agent to the platform.‌In the drawer that is revealed, you can add the details...

published on March 11, 2021

Selecting an agent from the list takes you to their Profile. The profile provides an overview of the cases they are working on and the...

published on March 11, 2021

Follow the below steps to claim a case:Step 1 - When you select an unclaimed case from the list and open it, you are taken...

published on March 11, 2021

**Before you proceed please note that you will have to claim a case first to review an employee form. check out how to claim a...

published on March 11, 2021

** Please check out how to claim a case and review employee details: https://help.tydy.co/article/41/claiming-a-case, https://help.tydy.co/article/42/reviewing-an-employee-form-documentsWhile reviewing the employee details if you come across any incorrect...

published on March 11, 2021

Uploading a report is the final step before a case is closed. When uploading a report, it is important to not only upload the report...

published on March 11, 2021