Tydy Support Hub
All Categories Creating Personalized Journeys Getting access to the Journey Builder

Getting access to the Journey Builder

Step 1: The first thing to do is to check if you have the access to Journey Builder by checking if your navigation has the 'Journeys' tab. If not you need to request access.



Step 2: The access you have to Tydy is based on your role and responsibilities established within your organization. Here are a few steps to follow if you don’t have access:

  • Check with your HR / IT team for access

    If you’ve been told that you need to have access to this feature, you should contact the team responsible for Tydy within your organization to request access

  • When you have been given access

    Log out and log back in to check if the additional feature has been enabled on your Control Center. If you are seeing your page like below then you have the access to the journey builder.