Tydy Support Hub

Raising insufficiency

** Please check out how to claim a case and review employee details: https://help.tydy.co/article/41/claiming-a-case, https://help.tydy.co/article/42/reviewing-an-employee-form-documents

While reviewing the employee details if you come across any incorrect or missing details/documents, you can use this feature. Raising an insufficiency sends out a notification to the candidate and allows them to correct the details and upload the documents again.

Raising an insufficiency: In order to do so, you may select 'Raise Insufficiency' for the form or the documents of incorrect/missing information.

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Once selected, you will be taken to the particular section where you must add the document category and add an explanation like shown below. Once done, select 'Raise Insufficiency'.

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A notification will be sent to the particular candidate with the explanation to refill the form or upload the documents.